Quick-Ship

Overview

Product Overview

Overview

Deep Drawn Enclosures

In-Stock/5 Day Turnaround

Rectangular Boxes

Round Housings

Covers

Nutplates

Precision Miniatures Enclosures

ARINC Style Housings

Flanged Housings

Transit / Storage

Transitainer™

Laptop Cases

Val-An

Modular Containers

Pre-Engineered
Ruggedized

Carrying Cases

Centurion Elite Overview

Centurion Elite 100X

Centurion Elite 200X

Centurion Elite 700X

ZeRoller

Style-Lite

Style-Lite CP541

Polaris

Valuline ZIC 400 Series

Valuline ZIC 600 Series

Valuline ZIP 800 Series

Valuline ZC 7000 Series

Century 2000X

DC Series

SafePac

19" Rackmount Cases

ZERAK™

Scout™

Warrior™

Val-An 900 Series Shock Mounted

Val-An 900 Series Hard Mounted

Val-An 700 Series Shock Mounted

Your feedback is important to us. Please fill out the survey below and tell us how we're doing.

1) In evaluating your most recent service experience, was the quality of service you received:
Excellent
 Good
 Neutral
 Poor
 Very Poor
2) Please describe if there was any particular aspect of the service experience that stood out:
3) The process of getting your problem resolved was:
Excellent
 Good
 Neutral
 Poor
 Very Poor
4) Please describe if there was any particular aspect of the process that stood out:
5) The customer service representative was very courteous:
Strongly Agree
Somewhat Agree
 Neutral
 Somewhat Disagree
 Strongly Disagree
6) Which qualities of the service representative stood out as being superior?
7) What qualities of the customer service representative displeased you, if any:
8) The customer service representative handled my call quickly:
Strongly Agree
 Somewhat Agree
 Neutral
 Somewhat Disagree
 Strongly Disagree
9) What would best describe your experience when you called?
10) The customer service representative was very knowledgeable:
Strongly Agree
 Somewhat Agree
 Neutral
 Somewhat Disagree
 Strongly Disagree
11) The waiting time for having my question addressed was satisfactory:
Strongly Agree
 Somewhat Agree
 Neutral
 Somewhat Disagree
 Strongly Disagree
12) My phone call was quickly transferred to the person who could best assist me:
Strongly Agree
 Somewhat Agree
 Neutral
 Somewhat Disagree
 Strongly Disagree
13) Overall, my experience with ZERO's customer service team was:
Excellent
 Good
 Neutral
 Poor
 Very Poor
14) Comment on how ZERO can improve:
15) May we contact you to discuss this experience?     Yes
 
Name:
Company Name:
Email Address:
Phone Number:
16) Please provide your related PO # or ZERO Sales Order #:

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